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Duck Creek Delivery Lead / Scrum Master - Cognizant

OpenTalentSydney, Sydney🇦🇺AustraliaPosted 10 Sept 2026

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
On Site
Location
Sydney, Sydney, Australia
ScrumAgileContinuous ImprovementKanban

Job Description

  • Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog refinement, and release planning.
  • Serve as the primary link between business stakeholders and technical delivery teams, ensuring clear communication and alignment of priorities.
  • Lead the planning, execution, and delivery of Duck Creek implementation projects across Policy, Billing, and Insights platforms.
  • Work closely with Product Owners and business stakeholders to define project scope, delivery objectives, and implementation roadmaps.
  • Coordinate cross-functional teams including Business Analysts, Configurators, Developers, QA Engineers, Architects, and support teams.
  • Track project progress, manage dependencies, and proactively identify and resolve delivery risks and issues.
  • Ensure project milestones, sprint commitments, and release schedules are achieved in accordance with agreed timelines and budgets.
  • Support backlog management activities, ensuring requirements are well-defined, prioritised, and ready for development.
  • Drive continuous improvement initiatives across Agile processes, delivery practices, and team performance.
  • Facilitate stakeholder communications, project status reporting, and governance forums.
  • Remove delivery blockers and foster a collaborative environment that enables teams to perform effectively.
  • Monitor project metrics and team performance to drive transparency and predictable delivery outcomes.
  • Support release planning, deployment activities, and post-implementation reviews to ensure successful business adoption.
  • Promote Agile best practices while balancing business priorities, technical constraints, and delivery commitments. Skills & Experience
  • Proven experience as a Scrum Master, Delivery Lead, Agile Project Manager, or Iteration Manager within large-scale technology delivery environments.
  • Experience delivering projects involving Duck Creek Policy, Billing, Insights, or broader Duck Creek platforms .
  • Strong understanding of Agile delivery methodologies including Scrum, Kanban, and hybrid delivery approaches.
  • Experience managing end-to-end software implementation projects from planning through deployment and business adoption.
  • Proven ability to coordinate cross-functional teams and manage complex stakeholder relationships.
  • Strong facilitation skills with experience leading Agile ceremonies and delivery governance activities.
  • Excellent communication skills with the ability to translate technical concepts into business-friendly language.
  • Strong project planning, dependency management, and risk management capabilities.
  • Experience working within insurance, policy administration, billing, or financial services environments.

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