ServiceNow ITSM Developer

RESPONSIBILIITES

As an Application Developer for the ServiceNow team, you will have the following responsibilities.

• Plan, execute, monitor, control, and close all technical tasks related to configuration and implementation

• Provide software coding and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, integration, scripting, third party software integrations, and custom application development

• Leverage the ServiceNow SDK (NOW SDK) to design, build, and package scoped applications locally within Visual Studio Code Desktop, utilizing ServiceNow Fluent and modern command-line interface (CLI) tools

• Utilize Now Assist for Creator generative AI capabilities to accelerate application development, automate playbook and flow generation, and streamline code creation

• Update and maintain a comprehensive testing protocol for Service Now instance upgrades with the purpose of certifying all applications for use after the upgrade completes

• Design, develop, test, and deploy various Service Now product needs in banking environment within SDLC

• Own and drive enhancements to improve reliability and performance of existing solutions

• Analysing risks, gaps in the existing environment/applications and resolve them

• Drive enhancing scalability, performance, and monitoring strategies for the existing platform