Customer Reliability Engineer

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Summary:

• Client wants more mechanical engineering background with Equipment maintenance knowledge while also having some IT experience.

Important:

• Client is on the threshold of a new era of innovation with the Industrial Internet. 

• The Industrial Internet, or “internet of things”, is the convergence of the globajavascript:returnDate(31) l industrial system with the power of advanced computing, data analytics, low-cost sensing and new levels of connectivity permitted by the internet. 

• And with it, there's major transformation taking place in industry.

• We are a remote monitoring and diagnostics center called the Industrial Performance and Reliability Center (IPRC). 

• Our team strives every day to the make the industrial internet a reality for our customers. 

• We develop and deliver real time predictive analytics that make an impact by eliminating unplanned downtime, preventing equipment failure, and increasing performance in some of the world’s most important industries.

Role Summary/Purpose:

• The Customer Reliability Engineer will use cutting edge predictive analytics software and tools to analyze the health and performance of power generation, oil and gas production and exploration, and mining equipment located around the world.

Essential Responsibilities: 

• The Customer Reliability Engineer must leverage industry experience, equipment knowledge, software know-how, and customer satisfaction skills to deliver world class predictive analytics and monitoring solutions to assigned customer accounts.

• Quickly learn and understand engineering processes related to power generation, oil and gas, and mining industries; leveraging the experience of the greater IPRC team when necessary.

• Quickly learn and understand rotating and process equipment related to power generation, oil and gas, and mining industries; leveraging the experience of the greater IPRC team when necessary.

• Quickly master cutting edge predictive analytics software and tools. 

• Deftly manage customer expectations and satisfaction for assigned customer accounts.

Qualifications/Requirements:

• Bachelor's Degree in an engineering discipline from an accredited university or college.

• Minimum 1 year of experience in the Power Generation, Oil and Gas, mining, or related industry OR:

• Working knowledge of industrial equipment, maintenance, and trouble shooting.

Desired Characteristics 

• Experience analyzing time series data of industrial equipment.

• Passionate about software and technology. 

• Able to excel in a team environment. 

• Computer programming/scripting skills. 

• Enthusiastic and has a great attitude. 

• Hard working and committed to superior quality in their work

If you are not interested in the role or if now isn’t a great time for a move, just let me know if I can help in the future or if you need assistance in making a connection.

If you are interested please send me your updated copy of your resume, to know more about this position:

Ujjwal Mane

973-805-7557

ujjwal.mane(at)collabera.com