Director of Technology

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Director of Technology

Location:  Wilmington, DE

Hours:  Monday-Friday, 8:00am-5:00pm

Hybrid Work Model (3 days onsite/2 days remote)

The Director of Technology is a critical piece of our Security Products suite and will oversee global team members.

Some of the things that you’ll be doing…

Strategic Planning: Responsible for developing the strategic vision, objectives, and goals for Security Products in accordance with the CTO vision set forth for the business unit. They align the different Security Products with the organization's overall security strategy and ensure that the teams support the business’ needs.

• Team Management: Manager oversees a global team of Software Engineers and professionals. Responsible for interviewing, hiring, training, and managing the Developers.
• Technology Management: Responsible for managing the proprietary technologies used for DBS Digital assets 24/7 environment. This includes Domain Management, Brand Protection, Fraud Protection, Security monitoring tools, DomainSec intelligence platform, Domain Manager security tools and other technologies.
• Policy and Procedure Development: Establish and enforce security policies, procedures, and guidelines for the technology operations. Comply with Security activities, regulatory requirements and industry best practices.
• Collaboration and Communication: Collaborate with the various teams within the organization as well as senior management and stakeholders.
• Client communication: Meet with customers to go over various reporting, provide technical analysis of Technology incidents. Meet with new customers to handle onboarding and portal access.
• Continuous Improvement: Continuously assess and improve our Technologies capabilities, processes, and procedures. They stay updated with the latest trends and developments in the Technology ecosystem.

Applicable technical skills, experience and qualifications required:

• Minimum ten years of recent experience in Software Development
• Bachelor's degree from an accredited college/university in a related field or equivalent experience
• Experience working in a large global organization
• Knowledge of Security Products
• 10+ years of prior leadership experience, preferably in the field of Software Development
• Bilingual/Multilingual skills preferred
• Customer management software experience
• Technical background must be in the Cyber Security space
• Knowledge of Cyber Security threat vectors
• Risk Mitigation & Management
• Good knowledge of IT, Internet and Data Center Technology
• Practical experience with data center operations and environments
• Operational experience is a plus

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