Change Management Analyst

Client: Government of Alberta
Business Unit: Executive Council (CA10)
Category: Non-IT Job Posting
Labor Type: Technical
Location: 12TH FL - OXBRIDGE PLACE (BEDMOXP12T)
Work Location: 9820 - 106 ST NW, Edmonton, Alberta, CAN, T5K 2J6
Work Model: Onsite – 5 days a Week
Maximum Extension Term: 18 Months 
Description

The Strategic Procurement Office is seeking a Change Management Analyst to provide hands-on change management support for a complex transformation initiative. This is a delivery-focused role intended for a resource who can produce and execute change artifacts, lead and run stakeholder engagements, and support implementation readiness across the initiative.

This role is not intended to be a change strategy or advisory-only position. The successful candidate will be expected to work directly with project, business, operational, ministry and supplier stakeholders to develop practical change materials and carry out core change and supplier enablement activities required to support implementation.

Role Purpose

The Change Management Analyst will support the successful implementation of project changes by developing tangible change management deliverables and leading engagement activities that prepare impacted stakeholders for transition. The resource will be responsible for creating materials, coordinating and facilitating sessions, and supporting readiness, communication, training, and adoption efforts.

Key Responsibilities

The resource will be expected to:

• Develop and execute hands-on change management deliverables supporting business, process and system transformation across the initiative.
• Develop, review and maintain practical change artifacts, including stakeholder and impact assessments, readiness materials, communications, engagement materials, presentations, training content, job aids, quick reference guides, FAQs and end-user support materials.
• Lead and facilitate stakeholder and supplier engagement activities, including working groups, workshops, alignment sessions, demos, walkthroughs and information sessions.
• Support supplier enablement activities, including supplier impact assessment, segmentation, communications, engagement, onboarding, training, readiness and adoption support across relevant program workstreams.
• Work directly with project, business, operational, ministry and supplier stakeholders to gather information, identify impacts, validate requirements and translate complex project changes into clear, practical and audience-appropriate materials.
• Draft, review and quality-check communications and change materials for leadership, business users, suppliers and other impacted audiences, ensuring accuracy, consistency, plain language and alignment with established program standards, templates and messaging.
• Develop and coordinate training and user-support materials to prepare impacted stakeholders for new or changed business processes, systems and ways of working.
• Support change impact assessment, stakeholder and supplier readiness, transition planning, pilot/phased rollout, implementation and post-implementation adoption activities.
• Coordinate and track change actions, deliverables, risks, issues and dependencies, working within established program direction and priorities to ensure timely execution.

This role is best suited for a resource who is comfortable getting work done, not just advising on what should be done. The successful candidate must be able to proactively produce change artifacts, facilitate engagements, and support execution activities needed to move the initiative forward.

Additional Information to Suppliers

Per worker model below this is a Onsite role.

Working Hours/location:

• Standard Hours of work are 8:15 to 4:30 with a 1 hr lunch break Alberta time, Monday through Friday excluding holidays observed by the province.
• Location: 12TH FL - OXBRIDGE PLACE 9820 106 St Edmonton
• The expectation will be for the resource to work from the office 5 days a Week.

Incumbency

• Net new role

Background Check Required

• The Supplier shall, prior to commencement of the Services, provide the Province, on its request and at no cost to the Province, with criminal record checks.

Mandatory Training Courses

• Once hired the resource will be required to complete all mandatory training which includes but not limited to Freedom of Information and Protection of Privacy Act, Security/Cybersecurity, Information Management, and Respect in the Workplace. There may also be other mandatory and/or optional training.

Anticipated Interviews Dates

• Interviews are estimated to be held between October 15-20. This is an estimate only.
• Refer to the Job Posting attachments for the proposed form of contract applicable to this Contingent Resource Request

Equipment Requirements

• The Province shall provide the resource the use of a Laptop and ensure they have the necessary access and credentials to the Government of Alberta’s system. When the resource is working from the office the province will ensure Office Space, Furniture and Office Supplies.

The fixed rate quoted must be inclusive of all overhead, office space and equipment, including supplies, administrative burden, mark-up, and all other costs to perform the Services for the duration of the Contract.

SUBMISSION MUST INCLUDE

• RESUME
• TO PROCEED TO THE NEXT STAGE, YOUR RESUME MUST CLEARLY DESCRIBE ALL REQUIRED EXPERIENCE WITHIN THE CONTEXT OF THE SPECIFIC JOB OR PROJECT WHERE IT WAS GAINED. SIMPLY COPYING THE QUALIFICATION WITHOUT THIS EXPLANATION WILL NOT BE SUFFICIENT.
• EACH JOB/PROJECT MUST CONTAIN THE TERM OF THE JOB/PROJECT IN THE FORMAT MMM/YYYY to MMM/YYYY.
• THREE REFERENCES, FOR WHOM SIMILAR WORK HAS BEEN PERFORMED, MUST BE PROVIDED. THE MOST RECENT REFERENCE SHOULD BE LISTED FIRST. REFERENCE CHECKS MAY OR MAY NOT BE COMPLETED TO ASSIST WITH SCORING THE PROPOSED RESOURCE.

Qualifications

Must Have

Attestation

Yes/No - Attestation - Conflict of Interest
Assessment: Yes

Education

Yes/No - Bachelor's degree in a related field
Assessment: Yes

Work Experience

Duration - Direct experience in change facilitation
Required: 4 years

Duration - Experience developing change management deliverables including Change Strategy and...
Required: 4 years

Duration - Experience developing effective communication materials for stakeholders
Required: 4 years

Nice to Have

Professional Licenses/Certification

Yes/No - PROSCI or CCMP certification
Assessment: Yes

Work Experience

Duration - Experience developing and delivering training materials including documentation...
Required: 3 years

Duration - Experience developing readiness programs, training or stakeholder engagement.
Required: 3 years

Duration - Experience gathering requirements using interviews, document analysis, requirements...
Required: 2 years

Duration - Experience working within digital transformation initiatives at the Government of Alberta
Required: 3 years