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APAC L2 Service Desk Specialist
Hollybank Trustees LtdSydney, New South Wales🇦🇺AustraliaPosted 14 Jul 2026
Quick Overview
Work Type
Hybrid
Schedule
Full Time
Level
Mid Senior
Job Description
Conferma is expanding its APAC service operations and seeks a Level 2 Service Desk Analyst to own escalations, collaborate with cross functional teams, and uphold exceptional customer experience across the region.
The role sits between L1 support and L3/Product Operations, driving incident resolution, process improvements, and training for internal and partner teams. Hybrid work in Sydney with competitive salary and a 10% bonus.
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