US Product Manager - 5

Title: US Product Manager - 5

Location Address: 2601 Victory Avenue, Dallas, TX 75219 – hybrid – onsite 3x/week (may increase to more days in office)

Contract Duration: 1 year

Schedule Hours: 9am-5pm Monday-Friday; standard 37.5 hrs/week (Possible OT)
 

On W2 without benefits

Story Behind the Need  
Business group:  US GTB Product – NY

Project: MapleMark BNS Entity

Contributes to the overall success of Global Transaction Banking (GTB) in North America and globally by ensuring specific individual goals, plans, and initiatives are executed and delivered in support of the team’s business strategies and objectives. Ensures all activities are conducted in compliance with the governing regulations, internal policies and procedures.

 
Considering Scotiabank’s recent announcement of entering into a definite agreement to acquire Maple Financial Holdings, Inc. (parent company to MapleMark Bank), this 12-month contract role will be focused on supporting the U.S. Deposits Product team with establishing the product management, governance, control, operational, compliance, FDIC and migration frameworks during the development of MapleMark-specific MCVP1 and MCVP2 U.S. deposit products.

The Product Manager will collaborate with and support the Product Owner across the MCVP1 and MCVP2 U.S. deposit products for the MapleMark entity. The role will establish the policies, procedures, operating frameworks, onboarding and legal documentation, controls, end-to-end process flows, FDIC compliance requirements, and migration activities required to launch and sustainably manage the products. The incumbent will coordinate across business, legal, operations, risk, compliance, technology, vendor teams and all applicable stakeholders to translate product strategy into well-governed, executable, and operationally ready outcomes.

Candidate Value Proposition:  

The successful candidate will have the opportunity to set up a net new Ecosystem for the bank and will be able to manage the end-to-end project.

Typical Day in Role:

Product Management and Product Owner Support

• Collaborate with and support the Product Owner in managing the MCVP1 and MCVP2 product launch, development priorities, dependencies, and delivery outcomes.
• MCVP1: Escrow-linked products for Mortgage Capital Market clients (interest-bearing, non-interest bearing and ECR)
• MCVP2: Custody deposits, Reciprocal deposits etc.
• Translate product strategy and business requirements into executable product management plans, governance artifacts, and implementation activities.
• Establish and maintain product policies, procedures, standards, and decision frameworks for both products.
• Provide clear visibility into product decisions, risks, issues, dependencies, and readiness across the end-to-end lifecycle.

Policies, Processes, Onboarding, and Legal Documentation

• Define, document, and implement product policies and procedures for the planned MCVP1 and MCVP2 deliverables.
• Establish end-to-end processes and an exceptions-handling framework, including ownership, escalation, approval, tracking, and resolution requirements.
• Lead the creation and maintenance of onboarding documentation for MCVP1 and MCVP2 products.
• Partner with Legal and relevant stakeholders to develop and operationalize agreements supporting Escrow, Custody, Reciprocal, and other applicable product structures (s/t change).

Operations, Controls, and End-to-End Process Design

• Support Operations in defining Day 2 procedures and standard operating procedures required for sustainable servicing and business-as-usual management.
• Define, document, and drive the product control framework, including preventive and detective controls, ownership, evidence, testing, issue management, and governance.
• Establish product-related end-to-end process flows, ITOLs, MVOs, handoffs, dependencies, and accountability across business and support functions.
• Coordinate readiness reviews to confirm that operational procedures, controls, process flows, and supporting documentation are complete before launch and migration.

FDIC Compliance and Product Migration

• Lead end-to-end development and management of applicable FDIC requirements for MCVP1 and MCVP2, translating regulatory obligations into business, product, process, data, reporting, control, and documentation requirements.
• Coordinate with Compliance, Legal, Risk, Operations, and Technology to evidence ongoing business compliance and remediate identified gaps.
• Define the product migration strategy, scope, sequencing, readiness criteria, customer and operational impacts, controls, reconciliation, and cutover requirements for products developed for MapleMark.
• Execute and govern migration activities through validation, cutover, stabilization, issue resolution, and transition to business-as-usual ownership.

Stakeholder Engagement

• The incumbent will work closely with the Product Owner, GTB product leads, Core Technology, core banking vendor teams, Operations, Legal, Risk, Compliance, Finance, implementation teams, Houston branch stakeholders, and upstream and downstream partners.
• The role requires disciplined coordination to align product policy, legal documentation, process design, controls, FDIC compliance, operational readiness, and migration execution across MCVP1 and MCVP2.

• Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.

Candidate Requirements/Must Have Skills: 
1. 10+ years of experience with managing products and strategic initiatives for business banking customers in the U.S (Experience in product management, banking product implementation, deposit products, or related U.S. financial services roles.)

2. 5+ years of experience with developing product policies, procedures, operating models, process flows, exceptions frameworks, and governance documentation.

3. 5+ years of experience creating onboarding documentation and partnering with Legal on banking agreements, preferably including Escrow, Custody, or Reciprocal structures.     

4. 5+ years experience with operational readiness, SOP development, control design, issue management, and end-to-end process governance.             

5. 5+ years of experience with FDIC requirements applicable to U.S. deposit products and the ability to coordinate business compliance across functions      

Nice-To-Have Skills: 

- MBA an asset

Soft Skills Required: 

•Proven ability to plan and execute complex product migrations while managing dependencies, controls, stakeholders, and implementation timelines.

•Ability to manage competing priorities, dependencies, and implementation timelines across multiple stakeholder groups.

•Strong communication, documentation, analytical, and problem-solving skills.

Education: University Degree in business or economics.

Best VS. Average Candidate:  the ideal candidate would have worked for a similar bank and would have recent experience with product management for business banking products, with focus on implementation of FDIC compliance.

Candidate Review & Selection 

2 rounds

1 st round – HM + Director – 45 mins – Teams Video

2 nd round – VP – 30 mins – Teams Video (in-person preferred)

In-person IV will be at 2601 Victory Avenue, come to lobby and interviewer will receive them.