Head of Human Resources and Office Management

The Human Resources Manager is responsible for overseeing all aspects of the hotel's human resources function, including recruitment, onboarding, employee relations, benefits administration, compliance, training and development, payroll support, performance management, and employee engagement. This position serves as a strategic partner to department leaders while fostering a positive workplace culture and ensuring compliance with federal, state, and local employment laws.
Talent Acquisition & Onboarding

• Manage full-cycle recruitment for all hotel positions.
• Create and post job advertisements on various recruiting platforms.
• Screen candidates, conduct interviews, and coordinate hiring decisions.
• Facilitate new hire onboarding and orientation programs.
• Employee Relations
• Serve as a trusted resource for employees and managers.
• Investigate employee concerns and complaints in a timely manner.
• Provide guidance on company policies and workplace practices.
• Assist managers with coaching, counseling, and employee development.

Maintain compliance with federal, state, and local employment regulations.

• Administer HR policies, procedures, and employee handbook updates.
• Manage personnel files and HR records accurately and confidentially.
• Oversee workers' compensation claims, unemployment claims, and leave administration.
• Coordinate compliance training and mandatory workplace postings.

Administer employee benefits programs including health, dental, vision, retirement, and leave benefits.

• Audit HRIS and payroll data for accuracy.

Performance Management & Training

• Coordinate performance evaluations and employee development initiatives.
• Identify training needs and implement learning opportunities.
• Facilitate leadership and compliance training programs.

Employee Engagement

• Plan employee recognition programs and team-building activities.
• Bachelor's degree in Human Resources, Business Administration, or related field; Minimum of 3 years of Human Resources experience.
• Strong knowledge of employment laws and HR best practices.
• Experience with recruitment, employee relations, and compliance.
• Proficiency with Microsoft Office Suite and HRIS systems.

Ability to sit, stand, walk, and use a computer for extended periods.

• Medical, Dental, and Vision Insurance
• Hilton Team Member Travel Program
• DoubleTree by Hilton Bradley International Airport is an

Equal Opportunity Employer committed to fostering an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected status under applicable law.