Engagement Lead, PAM

We Help the World Be Everyday Ready™

Today's threatscape is relentless. So are we. At Cyderes, we build practical Identity & Access Management (IAM), Exposure Management, and risk programs, helping organizations stop active threats fast with Managed Detection & Response (MDR) that integrates with existing tools. Powering it all is Meridian, our entity fabric that connects identities, assets, and access into one trusted reality. Augmented by AI and driven by experienced operators, our tireless global team arms organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way.

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About the Job:

Engagement Lead, IAM Managed Services, is responsible for leading the delivery and operational excellence of Identity and Access Management (IAM) services for our clients. This role combines technical leadership, client engagement, service management, and team development to ensure high-quality service delivery, adherence to SLAs/KPIs, and continuous improvement. The successful candidate will build strong relationships with clients and stakeholders, lead a team of IAM professionals, drive operational excellence, proactively manage risks, and support business growth through technical expertise and customer-focused leadership.