Data Analyst I

Description

We are looking for a Data Analyst I to support operational reporting and continuous improvement efforts in Phoenix, AZ. This is a long-term contract position for someone who enjoys examining data, uncovering patterns, and turning findings into practical process enhancements. The role suits a proactive individual who investigates issues thoroughly, works well with cross-functional partners, and brings a thoughtful approach to solving business problems.

Responsibilities:

Review reporting outputs and workflow activity to spot recurring issues, performance patterns, and opportunities to improve efficiency.

Examine underlying causes of operational challenges and recommend practical changes that reduce repeat work and support lasting improvement.

Analyze ticket and process data to identify bottlenecks, highlight trends, and inform better day-to-day business decisions.

Research unfamiliar or complex issues independently and work toward timely, well-supported resolution.

Create clear documentation for findings, recommendations, and updated procedures so improvements can be consistently applied.

Partner with internal stakeholders to simplify workflows, remove unnecessary steps, and strengthen overall operational effectiveness.

Support ongoing refinement of reporting and business processes through structured analysis and follow-through on identified actions.

Requirements

Demonstrated strength in data analysis, critical thinking, and structured problem-solving.
Experience supporting process improvement, operational analysis, or reporting-focused business functions.
Strong written and verbal communication skills with the ability to document observations and recommendations clearly.
Ability to work independently, manage ambiguity, and make sound decisions when facing unfamiliar issues.
Comfortable identifying patterns, investigating root causes, and driving issues through resolution.
Proficiency with analytical and reporting tools such as SQL, SharePoint workflows, or similar business systems is preferred.
Collaborative approach with the ability to work effectively with business partners across teams.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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