Technical Sales Engineer/Project Manager

About INSACO
INSACO is a privately held service provider focusing on the precision machining and polishing of technical ceramics, sapphire, glass, and quartz. Located in Quakertown, PA, we manufacture components to exacting tolerances for dimension, flatness, roundness, cylindricity, and other geometric requirements. Our customers rely on us for critical applications that demand extremely tight tolerances in these ultra-hard materials. Position Overview
We are seeking a Technical Sales Engineer to serve as a key point of contact between our customers and our engineering and production teams.

This role combines technical problem-solving with relationship-driven sales, guiding customers from initial inquiry through quoting, to order entry, and delivery. The ideal candidate is comfortable reading mechanical drawings, discussing material selection, and translating customer requirements into actionable production information.

Key Responsibilities
Communicate with customers to understand project requirements and provide responsive support
Offer design assistance and recommendations of appropriate materials based on application needs
Read and interpret mechanical drawings and prints
Generate accurate, timely quotes for customer requests
Enter and manage orders using Epicor Kinetic ERP to ensure quality and on-time delivery
Manage multiple customer projects simultaneously, prioritizing tasks and deadlines to keep orders moving smoothly from quote to delivery
Coordinate timelines and deliverables across customers, production, and engineering, proactively flagging risks or delays
Collaborate closely with production and engineering teams to resolve technical questions and meet customer needs
Support marketing initiatives, including advertising, trade shows, and exhibitions
Contribute to the company’s website and social media presence
Travel to customer sites and industry exhibitions as needed (travel expenses covered)
Qualifications
B.S. in Ceramic Engineering, Materials Engineering, Mechanical Engineering, or a related technical field is preferred
Strong interest in or knowledge of technical ceramics and other ultra-hard materials
Motivated to build a career in technical/consultative sales
Ability to read and interpret mechanical drawings (GD&T experience is a plus)
Strong written and verbal communication skills
Solid organizational and project management skills, with the ability to oversee multiple orders and deadlines at once
Experience with ERP systems (Epicor Kinetic experience is a plus, not required)
Willingness to travel for customer visits and industry events

What We Offer
Competitive salary, commensurate with experience
401(k) plan with company match and profit sharing
Quarterly gain-sharing bonus program based on company profitability
Paid holidays
Competitive vacation package
Opportunity to work with cutting-edge materials in a highly specialized, technical industry