Quick overview
Job description
The WTX Sales Representative serves as a trusted resource both internally and externally. With a strategic value driven sales approach, this position manages and secures existing opportunities while seeking and closing new ones. This is far more of a “hunter” position than a “farmer” position. The objective is to build strong relationships, trust, and confidence with the customer base. Ultimately the goal is to discover where customer needs align with company solutions in order to successfully drive revenue growth and market / account penetration.
- Value Selling the suite of Tuboscope solutions, including OCTG inspection & corrosion control, drill pipe inspection/repair/hardbanding, artificial lift solutions, facility & line pipe solutions, and specialty product lines
- Initiate the sales process through new and existing industry relationships
- Must be comfortable cold calling & setting appointments, meeting with existing and prospective clients, building & putting on sales presentations
- Discover customer activity levels in Exploration, Drilling, Completion, Production, Line Pipe
- Determine customer needs, challenges, pain points, etc. that align with Tuboscope solutions
- Present value driven solutions that solve a customer problem or satisfy customer needs
- Recommend new products and services by evaluating competitive product results
- Contribute information to internal market strategy by monitoring competitive products and gauging reactions from customers
- Close sales by building rapport with current & potential customers, with the ability to convey the value of Tuboscope products and services to address customer needs/requirements; overcoming objections;
- Prepare and negotiate pricing and contracts
- Act as a liaison between customers and internal operations to ensure customer satisfaction while maintaining strict follow up procedures.
- Define and present quarterly account goals and objectives - product line and revenue
- Provide strategies and action plans to increase market share and develop new customers
- Qualify customer objections and determine appropriate action when handling customer complaints
- Help internal operations and technical teams gather field information regarding customer successes and complaints; acting and reacting appropriately to both
- Utilize CRM to document customer activity and opportunities
- Update industry knowledge by participating in internal product knowledge classes as well as seeking educational opportunities and attending industry events/training/conferences
- Valid drivers license
- Minimum of three years’ industry experience and preferably a Bachelor’s degree.
- Ability to technically understand customer needs to provide strategic solutions
- Self-starter that is highly motivated and innovative enough to seek out and create opportunities
- Proficiency in MS Office (Excel, Word, PowerPoint) and CRM
- Additional Skills: Presenting in front of groups, relationship building, excellent verbal & written communication, selling on value vs. price, prospecting, sales planning, being persistent & overcoming objections, ability to close deals, setting and achieving sales goals.
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