Scheduling Specialist - Phlebotomy

Responsible for developing, finalizing, and posting employee schedules that meet the staffing model needs of the work unit. Acquires and maintains current knowledge of the electronic scheduling system, Workforce Timekeeper (WTK), Microsoft Office and other computer applications. Maintains accurate and complete employee schedules. Troubleshoots and manages scheduling/staffing issues and effectively communicates information to appropriate personnel. Utilizes good customer relations and communication skills in answering the phone and interacting with staff, leadership, and other health care professionals to ensure high customer satisfaction. Demonstrates a positive and professional demeanor. Ability to work well with others, independently as well as in a team. Must possess skills in coping, understanding, organization and prioritization, attention to detail, problem solving, critical thinking and decision making. Assists with training new employees on the electronic scheduling system. Additional projects and duties may be assigned by the leadership team.

*Individuals hired to this position are required to complete 2 years in this position before becoming eligible to transfer to other positions within Mayo Clinic

**Visa sponsorship is not available for this position; Also, this position DOES NOT participate in the F-1 STEM OPT extension program

Candidates must meet one of the following qualification pathways:

• High school diploma or equivalent AND at least two years of customer service or leadership experience;

  OR

• Associate degree in business or healthcare with either scheduling or leadership experience.

Preferred Qualifications

• Scheduling Specialist experience preferred.
• Familiarity with scheduling systems preferred; experience with UKG is a plus.
• Proficient in Microsoft Office, Excel and Word as well as in keyboarding skills.

A resume needs to be included for your application to be considered.

***Foreign trained lab personnel provide a detailed equivalency High School evaluation to include US equivalent degree at the applicant's expense.

****DLMP employees that have been in their current lab/position less than 2 years must attach early release approval from their supervisor and Non-DLMP internal applicants that have been in their current department/position for less than one year must attach early release approval from the supervisor is required.