Why This Role Stands Out
This leadership role at Carglass offers you the unique opportunity to combine your technical mastery with operational management at a market-leading company known for its commitment to safety and quality. You will thrive in this position if you are a service-oriented professional who enjoys taking ownership of technical standards, team coordination, and high-level customer satisfaction. Take the next step in your career and apply today to lead a dedicated team in a reliable and supportive environment.
Quick Overview
Job Description
Kfz-Meister als Betriebsleiter (m/w/d) Fahrzeugglas | Nördlingen, Germany | On-site
We are the leading experts in vehicle glass repair and replacement in Germany, boasting a network of over 410 service centers and 170 mobile units dedicated to safety, reliability, and quality. Our commitment to making a difference is driven by exceptional dedication and a passion for innovation.
The Role
- Execute vehicle glass repair and replacement, including calibration of driver-assistance systems.
- Take on the additional role of Operations Manager (HWK certified), overseeing technical aspects, adherence to company standards, and daily operational planning.
- Provide customer service from order acceptance to vehicle handover, ensuring a positive client experience.
- Manage invoicing, customer funds, and the scheduling and processing of incoming orders.
- Conduct quality assurance measures, manage inventory, and ensure compliance with audit standards.
What You'll Need
- Completed vocational training with several years of professional experience, ideally as a Master Mechanic, Automotive Master Technician, Automotive Mechanic, or Bodybuilder.
- Willingness to undertake the relevant certification for Operations Manager (HWK) or already hold this certification.
- A strong commitment to our company values, welcoming everyone regardless of age, origin, gender, orientation, religion, or disability.
- A valid Class B driver's license, good command of the German language, PC proficiency, and comfort with administrative tasks.
- Excellent customer service and communication skills.
- Ability to work both independently and collaboratively within a team, fostering trust and mutual respect.
What's On Offer
- A competitive starting salary with a vocational training qualification, with opportunities for full-time or part-time employment.
- Additional functional allowance for the Operations Manager role and supplements for extra responsibilities.
- Annual holiday and Christmas bonuses, along with 30 days of annual leave and additional special leave.
- Attractive vehicle, e-bike, or bicycle leasing options, and a mobility allowance.
- Benefits such as contributions to company pension schemes, subsidized health insurance, and capital-forming benefits.
- Opportunities for career advancement, such as becoming an Area Manager.
Apply via Haystack today!
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