Service Technician I

Service Technician I | Wethersfield, CT, United States | On-site

This employer is a world-leading provider of integrated security solutions, protecting, connecting, and optimizing businesses of all sizes across 40 countries. With a global team dedicated to making the world a safer place, they deliver exceptional client experiences through a powerful ecosystem of health, safety, and security solutions and services.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues, working both independently and as part of a team.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications accurately using a digital change control tracking system.
• Conduct pre-deployment end-to-end testing of all upgrades and major modifications.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
• Working knowledge of network communications and IP addressing.
• Strong working knowledge of Microsoft Office.
• Excellent problem-solving, analytical, and time management skills.

What's On Offer

• Comprehensive benefits package including medical, dental, vision, and life insurance.
• 401K with a 60% match up to 6% of salary.
• Paid training, vacation, holiday, and sick time.
• Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!