Supervisor Application & Asset Management

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.  [SC00

Standardized Summary of Responsibilities: 

This job handles the support and management of regional operations and engineering as related to applications, data, equipment, processes, and programs.

• Demonstrates and directs a solid commitment to all aspects of safety, strengthening the commitment to safety throughout the Engineering Services staff.

• Coordinates and supervises the daily activities of a team, including technical specialists and analysts.
• Executes the Distribution Engineering Support business plan guided by policies, procedures, and the company’s business plan.
• Reports to the Manager, Apps and System Support and advises on progress and issues that could impair the successful completion of projects.
• Analyzes complex issues and develops actionable recommendations.
• Works closely with the state engineering services teams to foster relationships and share information on established processes and procedures such as T&D Design/Mapping and T&D equipment replacement strategies and analysis.
• Provides technical support to the regional operations, engineering, legal, regulatory reporting and other internal and external customers.
• Executes the performance management process including check-in-conversations, providing feedback and coaching on an ongoing basis throughout the year by discussing development opportunities, performance issues and upcoming departmental changes.
• Conducts quarterly check in conversations with department employees.
• Leads, educates, and directs others to improve team effectiveness and communicates results and recommendations to varying audiences including senior leadership.
• Encourages open, honest, direct, and ongoing communication with team members.
• Drives continuous improvement across the team and company.
• Actively seeks and shares knowledge of industry trends, competitors, etc. that affect the team and/or company.
• Implements instruction and training of engineering employees in the established work practices and methods utilized throughout the department.
• Efficiently manages time, priorities, backlog of work and section productivity.
• Actively seek ways to build, challenge and add value within the scope of assignments.
• Assists with and oversees the preparation of technical studies, reports and recommendations related to Asset Analytics.
• Manage diverse projects, processes and programs, promoting a sense of urgency in the team for reaching goals and meeting deadlines, and provide strategic direction.
• Provides leadership during emergencies and storm-related activities and travel to various off-site locations as well as FirstEnergy office locations, training facilities and customer sites, when requested.
• Leads department initiatives such as Data Governance and Asset Management.
• Participates in industry groups (IEEE, EPRI, NEETRAC, CEATI, etc.).

Standardized Summary of Qualifications:

• Bachelor’s degree in a technical discipline along with a minimum of 6 years relevant work experience. Relevant work experience includes, but is not limited to: engineering design, reliability, substation construction and maintenance, distribution construction and maintenance, asset management, new business, joint use, etc.  Consideration will be given to applicants having extensive multi-disciplined technical and operational background in lieu of a college degree.
• Must have working knowledge of the purpose, function and operating characteristics of equipment and systems,
• Working knowledge, or the ability to learn GIS, Distribution Design, Construction and Material Standards, and FE Distribution Policies and Procedures.
• Must have demonstrated ability to lead initiatives and change implementation, manage multiple priorities and lead others in achieving goals for the benefit of the business unit and company.
• Must have proven ability to make accurate decisions and demonstrate sound judgment under the pressure of sensitive deadlines.
• Must possess superior customer relations, relationship management, leadership, teamwork and managerial skills.
• Must possess the ability to coach, mentor, engage and inspire employees to excel in their roles by communicating clear expectations, priorities and measures of success.
• Must have the ability to interpret work requests, engineering drawings, and procedures.
• Must possess superior analytical skills that lend toward sound decision-making and consideration for long-term implications for the business unit and company.
• Must have proficiency with PC software applications including Microsoft Office, (Word, Excel, Access, PowerPoint, etc.), along with knowledge of SAP, geographical information system (GIS), customer request work scheduling (CREWS), power outage reporting system (PowerOn), computer aided drafting (CAD/AutoCAD) and Energy Delivery Outage Application.   
• Ability to understand and apply knowledge of legal and regulatory requirements.
• Must understand the Company’s Accident Prevention Handbook and apply this to safety in the workplace. Accountable for the safety practices and safe work activities of employees.
• Must have a personal vehicle to commute to various facilities and locations as required, possessing a valid driver’s license.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

FirstEnergy takes a market-based approach to pay, which may vary depending on your location.  In addition, your actual base salary will depend on various factors such as your skills, qualifications, and experience.

The estimated pay range for this role is $136,000.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification

Exempt

FirstEnergy Human Resources Team