Front Office Agent / Empfangsmitarbeiter - "the niu Buddy"*

Front Office Agent / Empfangsmitarbeiter | München, Germany | Hybrid We're hiring on behalf of a leading European hotel group with a diverse portfolio across more than 60 locations. This well-established, owner-operated company is known for its commitment to creating welcoming environments and has recently entered a significant partnership with a global hospitality brand. They are looking for enthusiastic individuals to join their dynamic team and contribute to an innovative, people-focused hotel experience. The Role • Act as a welcoming host, seamlessly bridging Front Office and F&B duties. • Manage guest check-ins and check-outs efficiently and courteously. • Serve food and beverages, enhancing the guest experience. • Engage with guests, share local insights, and provide event recommendations. • Be the first and last point of contact, ensuring exceptional guest satisfaction. • Support the reception team with a proactive and positive attitude. What You'll Need • A welcoming mentality, empathy, and strong interpersonal skills. • Intercultural competence and a global outlook. • High motivation, commitment, and a desire for growth and development. • Flexibility to adapt to varied tasks and guest needs. • A passion for hospitality and genuine enjoyment of guest interaction. • Openness to diverse backgrounds and a team-oriented spirit. What's On Offer • A supportive environment that fosters individuality and allows you to be yourself. • A culture of respect, honesty, and appreciation for all team members. • Opportunities for career advancement within a growing company. • Attractive employee rates for hotels within the group and across a global network. Apply via Haystack today!