Instructional Designer

RESPONSIBILITIES

Kforce has a client that is seeking an Instructional Designer in San Antonio, TX.

Summary

This position develops highly technical claims training content, including instructor-led, virtual, self-paced digital learning, simulations, scenario-based learning, and performance support materials. Success in this role requires expertise in instructional design, project management, learning technologies, and documentation practices.

Responsibilities

• Instructional Designer will prioritize assignments and tasks in Project Management software (JWM), maintain transparent documentation on progress and actions taken/next steps to move assignments forward timely
• Create interactive content for highly technical advanced claims training, or standalone digital content using a variety of tools like Articulate 360 (Storyline/Rise - simulations, and other multimedia tools to develop training
• The Instructional Designer is responsible for designing, developing, maintaining, and revising learning solutions that support Claims employees across Auto, Property, Injury, and Care Center operations
• Creates engaging, interactive, and performance-focused learning experiences while ensuring curriculum accuracy, compliance, and alignment with business processes
• Manages assigned curriculum revisions from intake through publishing, prioritizing work according to Service Level Objectives (SLOs), business needs, and organizational priorities

REQUIREMENTS:

• Instructional Design strategies - 1 year
• Collaborating with SMEs - 1 year
• Project Management - 1 year
• Familiarity with Articulate 360, Adobe products (premiere, audition, photoshop), PowerPoint, project management software
• Proactive, detail oriented, organized, good collaborator and communicator, and a team player; Most importantly, we need someone who isn't afraid to ask questions when they're unsure but can also work independently and problem-solve
• High organization and attention to detail along with strong project management background; Instructional Designer will be primarily working through revisions of current content
• Stable internet and available to work 8 hours per day, 40 hours per week; Supplier will provide equipment until trial period is over

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer.

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