Utility Cleaner

The Ritz-Carlton Bal Harbour, Miami is a rare oceanfront destination where timeless luxury, legendary hospitality, and meaningful guest connections define every experience. Situated between the Atlantic Ocean and the Intracoastal Waterway, the resort offers a collection of exceptional amenities, including a signature culinary partnership with globally renowned chef Michael Mina, an exclusive private membership experience, a world-class spa, and distinctive pool and beach offerings.

Louette by award-winning chef Michael Mina is an all-day, brasserie-inspired American dining destination that brings together timeless style, spirited hospitality, and a fresh take on familiar favorites. The menu offers chic interpretations of American classics complemented by fine wines and thoughtfully crafted cocktails, while the setting blends nostalgic glamour with modern elegance. From leisurely lunches and cocktails at the bar to lively dinners that carry into the evening, Louette creates an inviting gathering place where great food, genuine hospitality, and an effortless social energy come together.

Pearl Beach by award-winning chef Michael Mina is a vibrant poolside dining destination designed around fresh flavors, relaxed luxury, and effortless hospitality. The menu reimagines poolside favorites with playful touches, from tuna with crispy rice and bright ceviches to summer rolls and chilled fruit served in personal coolers. Whether relaxing in a private cabana or dining with toes in the water, Pearl Beach creates a memorable escape where craveable cuisine, thoughtful service, and an easygoing sense of discovery complement every moment of the day.

Who you are

As a Utility Cleaner, you play an important role in supporting a number of vital hotel functions, maintaining cleanliness, organization, and operational readiness throughout the hotel to support efficient service and a welcoming environment for guests.

What You’ll Do

• Clean and prepare dishware, equipment, work areas, and linens to established cleanliness and presentation standards, supporting safe, efficient, and guest-ready operations.

• Transport dishware, linens, supplies, and other materials accurately and promptly throughout the hotel to maintain appropriate stock levels and uninterrupted service.

• Support cleaning and operational needs across Kitchen, Food & Beverage, Laundry, and other hotel areas, maintaining organized workspaces, and completing assigned tasks within established standards and timeframes.

What’s Expected of You

• Follow company policies, quality standards, and safety and security procedures, including reporting unsafe conditions.

• Maintain a professional appearance and communicate clearly and respectfully with others.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.