Quick Overview
Job Description
We're a high-tech home security company that's passionate about protecting the life you've built and our mission of keeping Every Home Secure. And we've created a culture here that cares just as deeply about the career you're building. We're embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our office on two core days, typically Tuesday, Wednesday or Thursday, to work together in person, and teams can choose where they work for the remainder of the week.
SimpliSafe is seeking an experienced and motivated Inbound Sales Supervisor, passionate for building strong team(s), driven by our mission to make "Every Home Secure". As a Sales Supervisor driving growth in our Inbound campaign within Telesales, you will be responsible for achieving or exceeding sales quotas and key performance indicators, while fostering a culture of excellence that reflects our company values.
If you are customer obsessed and are genuinely excited to provide security solutions that provide peace of mind, we would love to have you join our new sales team in our
Richmond, VA Call Center !
Contribute to and execute on a multi-year Direct Sales strategy, in partnership with the leadership team, including achievement of short-term and long-term strategic objectives
Help refine and sustain the Inbound Sales function within Telesales by establishing and reinforcing business principles ("rules of play") as we drive incremental growth
Develop and invest in cross functional relationships to accomplish goals and find creative solutions to complex problems through analysis, empathy, experimentation, and bold and thoughtful ideas
Support your team's ongoing mastery of their craft through sales skills development and coaching that translates to consistent goal/metric achievement
Build & support a high-performing, highly engaged team by creating a positive and inclusive culture where employees can do their best work, providing effective coaching and development, and demonstrating exceptional change management and strategic execution
2+ years of sales management experience; indirectly or directly leading sales team in an inbound/outbound customer-facing environment
~ Interest and excitement to take responsibility for building an entirely new function within an existing department
~ Experience using an automated phone dialler system and/or CRM (customer relationship management system) is preferred
~ Proven success with identifying top candidates and building high-performing sales teams
~ Strong analytical, planning, and problem-solving skills with a deep understanding of sales levers, metrics, performance standards and sales methodology
~ Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
Lift As We Climb - Investing in developing others and helping others around us succeed. A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here )
Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.
- *Must be eligible for certification as an electronic security employee, which requires submitting your fingerprints to the Virginia Department of Criminal Justice Services (DCJS) for use in conducting a national criminal records search and a Virginia criminal history search and final certification approval from DCJS.*
This target annual base pay range represents our good-faith estimate of what we expect to pay for this role. We use a market-based compensation approach to set our target annual base pay ranges and make adjustments annually. Beyond base pay, we offer a Total Rewards package that may include participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits. We're committed to fair and equitable pay practices, as well as pay transparency. We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.
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