Talent Acquisition and Development Manager

Silverstar Car Wash seeks a Recruiting, Development, and Retention Manager to build and grow high-performing teams across our fast-paced locations. In this role, you will lead full-cycle recruiting for hourly and leadership positions, design and enhance onboarding and training programs, and implement retention strategies that support our customer-focused culture. You will partner closely with operations leaders to forecast staffing needs, track key HR metrics, and drive initiatives that strengthen engagement, internal promotion, and long-term career growth for team members. This position blends hands-on field support with strategic program development in a growing, people-first company.

Responsibilities

• Lead full-cycle recruiting for hourly and management roles across multiple locations
• Develop and refine sourcing strategies to build strong candidate pipelines
• Design and coordinate onboarding and training programs focused on service, safety, and reliability
• Partner with operations leaders to identify staffing needs and workforce planning priorities
• Design and monitor retention and engagement initiatives to reduce turnover
• Track and analyze hiring, training, and retention metrics to drive continuous improvement
• Support leadership development and internal promotion pathways
• Ensure hiring and training practices support a clean, safe, and professional work environment
• Standardize recruiting and development processes across locations
• Collaborate with HR and operations to uphold company culture and values

Required Skills

• Talent acquisition
• Full-cycle recruiting
• Onboarding process management
• Employee training program design
• Leadership development
• Retention strategy development
• HR data analysis & reporting
• HRIS/applicant tracking systems (ATS)
• Performance management support
• Employee engagement initiatives