Senior AI Platform Engineer

Job#: 3052349

Job Description:
Senior AI Platform Engineer

Position Summary

The Enterprise AI Engineering team is seeking a Senior AI Platform Engineer to deploy, administer, and support enterprise AI platforms, including Anthropic (Claude), OpenAI, GitHub Copilot, and future AI technologies. The immediate priority for this role is leading the onboarding and enterprise deployment of Anthropic Enterprise (Claude), including platform setup, SSO integration, security configuration, governance, and operational support. Following the initial implementation, the engineer will drive ongoing platform administration and help expand AI capabilities across additional platforms.

Key Responsibilities

• Lead deployment and onboarding of Anthropic Enterprise (Claude) within the organization's environment.
• Configure and manage SSO, IAM, RBAC, security groups, and enterprise security controls.
• Partner with vendors, infrastructure teams, and architects to establish and support AI platforms.
• Monitor platform health, availability, performance, usage, and adoption.
• Develop dashboards and reporting for AI usage, spend, and operational metrics.
• Build automation solutions using Python, PowerShell, or similar technologies.
• Manage vendor escalations, production support activities, and platform maintenance.
• Create runbooks, operational procedures, documentation, and user enablement materials.
• Drive platform lifecycle management, including upgrades, enhancements, and ongoing support.

Required Qualifications

• 8+ years supporting enterprise technology or SaaS platforms.
• 3+ years supporting AI, cloud, collaboration, or developer productivity platforms.
• Experience deploying enterprise SaaS solutions at scale.
• Strong knowledge of SSO, IAM, Entra ID/Azure AD, SAML, OAuth, OpenID Connect, and RBAC.
• Experience with monitoring and observability tools such as Splunk or Grafana.
• Strong scripting and automation skills with Python, PowerShell, or similar languages.
• Experience building reporting, analytics, and dashboards from APIs, databases, and enterprise systems.

Preferred Experience

• Anthropic Enterprise (Claude), OpenAI Enterprise, GitHub Copilot Enterprise, Microsoft Copilot, or Azure AI Foundry.
• AI governance, compliance, and cost management.
• AI platform utilization and spend analytics.

Ideal Candidate

• Has deployed or supported an enterprise AI platform, preferably Anthropic, OpenAI, or Copilot.
• Strong background in platform operations, monitoring, and production support.
• Able to build operational dashboards and usage/spend reporting.
• Experienced standing up enterprise SaaS platforms and integrating them into secure corporate environments.

Role Breakdown

• 75% Platform Engineering & Support
• 25% Development, Automation & Reporting

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

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