Service Technician I

Service Technician I | Cottleville, MO, United States | On-site

We're hiring on behalf of a world-leading provider of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses globally. With a strong commitment to client experience and a culture driven by integrity and vigilance, this organization employs thousands across 40 countries. They offer a comprehensive portfolio of video, access, intrusion, fire, and integrated systems, serving a vast array of long-term clients.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues, working both independently and as part of a team.
• Execute preventative maintenance tasks to maximize system availability and identify faults.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications through a digital change control tracking system.
• Conduct pre-deployment testing and on-site installations for software upgrades and major modifications.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Experience with Bosch or Silent Knight fire alarm systems is highly preferred.
• Familiarity with network communications and IP addressing.
• Strong written and verbal communication skills, problem-solving abilities, and time management.

What's On Offer

• Paid company training and educational assistance.
• Comprehensive benefits package including medical, dental, vision, and life insurance.
• 401K with a company match.
• Paid time off, including vacation, holidays, and sick time.
• Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!