BAW L2 Production Support Engineer

Hello Professionals,

This is Radhakrishnan from Lorven Technologies Inc.

Our client is looking for a BAW Production Support Engineer in a remote role for a project, and below is the detailed requirement.

Job Title: BAW Production Support Engineer

Location: Remote

JD:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience.
• Hands-on experience with IBM Business Automation Workflow (BAW) and application support.
• Experience in L2 Production Support, ticket triage, troubleshooting, and incident resolution.
• Ability to identify and resolve workflow issues and perform data fixes to ensure smooth business operations.
• Experience developing and testing application enhancements, bug fixes, and production updates.
• Knowledge of Java and React is a plus.
• Experience deploying changes to production and coordinating with multiple technical teams.
• Ability to collaborate with business users to understand issues and deliver effective solutions.
• Strong analytical, problem-solving, and communication skills.