Quick Overview
Seniority
Mid Senior
Work mode
On Site
Location
Walker, MI, United States
Posted
17 hours ago
ComplianceLLMServiceNow
Job Description
Role: AI Control Tower / ServiceNow Virtual Agent Architect
Onsite : Walker, Michigan
Locked JD evaluation dimensions:
- AI Control Tower / GenAI governance — enterprise workflow governance, agent orchestration, responsible AI adoption
- ServiceNow Virtual Agent — hands-on design, NLU model training, topic flows
- Enterprise channel integration — Teams, Slack, ITSM
- Third-party AI integration — copilots, other agents via APIs, MCP, agent-to-agent (A2A) patterns
- Techno-functional GenAI — prompt engineering, RAG, LLM evaluation, business-to-technical translation
- Nice-to-have — NowAssist Guardian (guardrails, LLM output monitoring, GenAI compliance in ServiceNow)
Similar jobs
- MC
Software Engineer
NewMCKESSON
Atlanta, Georgia🇺🇸$101k - $168.4k/yrHybrid7 minutes agoDockerMicroservicesSQL+17Technology - MC
Software Engineer
NewMCKESSON
Columbus, Ohio🇺🇸$110.3k - $183.8k/yrRemote7 minutes agoRubyC#Git+6Technology - NG
Staff Software Engineer - Embedded and Real Time
NewNorthrop Grumman
Poway, California🇺🇸$177k - $265.6k/yrOn-site7 minutes agoScrumSonarQubeAgile+6Technology - MC
Full Stack Software Engineer
NewMCKESSON
Grand Rapids, Michigan🇺🇸$87.6k - $146k/yrHybrid7 minutes agoMongoDBGroovyJava+2Technology - NG
Staff CORE Systems Engineer
NewNorthrop Grumman
Lutherville Timonium, Maryland🇺🇸$169k - $253.6k/yrOn-site7 minutes agoMATLABAgileTechnology - NG
Software Engineering Center of Technical Excellence - Director 1
NewNorthrop Grumman
Santee, California🇺🇸$166.8k - $305.9k/yrHybrid7 minutes agoAgileLLMTechnology