Service Technician I

Service Technician I | Harwinton, CT, United States | On-site

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We're hiring on behalf of a world-leading provider of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses globally. With a strong commitment to client experience and a purpose to make the world a safer place, this organization leverages its extensive network of colleagues and cutting-edge technology to deliver unparalleled services.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues individually and within a team.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes and document all system modifications.
• Conduct pre-deployment end-to-end testing of upgrades and major modifications.
• Perform on-site installations of software upgrades and major modifications.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Working knowledge of network communications and IP addressing.
• Strong written and verbal communication skills, with excellent problem-solving and analytical abilities.
• High level of attention to detail and ability to manage time effectively.

What's On Offer

• Paid company training and educational assistance.
• Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
• 401K with a 60% match up to 6% of salary.
• Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!