Quick Overview
Job Description
Position Summary
The HR Administrator provides operational and administrative support across the employee lifecycle, including onboarding, offboarding, HR systems administration, employee records management, audits, compliance activities, and employee inquiries. This role serves as a key member of the HR Operations function, ensuring employee transactions are processed accurately, documentation is maintained appropriately, compliance requirements are met, and HR processes run efficiently. The HR Administrator works closely with employees, managers, vendors, and internal stakeholders to support a positive employee experience while maintaining operational excellence.
Key Responsibilities
Onboarding Administration
- Coordinate employee onboarding activities from offer acceptance through orientation.
- Maintain onboarding checklists and track completion of required activities.
- Schedule and support new hire orientation sessions.
- Prepare and distribute onboarding communications and documentation.
- Ensure employment records, offer documentation, and onboarding files are properly maintained.
- Support onboarding process improvements and documentation updates.
Offboarding Administration
- Prepare and distribute employee separation documentation.
- Coordinate employee exit meetings and transition activities.
- Process termination transactions and related HR system updates.
- Monitor completion of offboarding activities and required documentation.
- Maintain termination tracking reports and files.
- Coordinate post-employment administrative activities, including document collection and employee follow-up.
- Ensure separation records are stored in accordance with company standards.
HR Systems Administration
- Enter and maintain employee data within Workday and related HR systems.
- Process employee changes including:
- Address updates
- Work location changes
- Manager changes
- Organizational updates
- Employment status changes
- Return-from-leave transactions
- Monitor workflow approvals and outstanding transactions.
- Reconcile employee data across HR systems, reports, and trackers.
- Identify and escalate data discrepancies for resolution.
- Maintain system-related process documentation and job aids.
Audit & Compliance Support
- Coordinate follow-up for incomplete or missing documentation.
- Assist with employment authorization and compliance audits.
- Support audits requiring employment, screening, or compliance records.
- Gather documentation for internal, client, compliance, and operational audits.
- Maintain audit trackers and evidence repositories.
- Validate completeness of requested documentation.
- Support recurring compliance reviews and control activities.
- Assist with record retention and file management initiatives.
- Maintain confidentiality and security of sensitive employee information.
HR Records & SharePoint Administration
- Manage HR records and document repositories.
- Maintain organized employee files and departmental documentation.
- Ensure proper document retention and filing standards are followed.
- Support records consolidation and cleanup projects.
- Maintain process documents, templates, checklists, and standard operating procedures.
- Assist with access reviews and document security controls.
Employee & Manager Support
- Serve as a first point of contact for routine HR operational inquiries.
- Provide guidance on HR processes, forms, and administrative procedures.
- Respond to employee and manager requests in a timely manner.
- Route specialized requests to appropriate HR subject matter experts.
- Monitor and follow up on open HR requests and service tickets.
Process Improvement & Automation
- Document and improve HR operational procedures.
- Create and maintain process maps, templates, and job aids.
- Identify opportunities to streamline and automate administrative processes.
- Support implementation of workflow improvements and automation initiatives.
Required Qualifications
- Associate's or Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent experience.
- Minimum 2 years of experience in HR Administration, HR Operations, or HR Coordination.
- Experience maintaining confidential employee records.
- Strong administrative and organizational skills.
- Experience supporting onboarding and offboarding activities.
- Proficiency with Microsoft Office and Microsoft 365 applications, including Excel, Outlook, Teams, and SharePoint.
- Experience using HR systems such as Workday or similar HRIS platforms.
- Strong attention to detail and data accuracy.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities and deadlines simultaneously.
Preferred Qualifications
- Experience with Workday.
- Experience supporting HR audits and compliance activities.
- Familiarity with ServiceNow or similar case-management systems.
- Experience maintaining SharePoint document repositories.
Core Competencies
- Confidentiality and professionalism
- Customer service orientation
- Attention to detail
- Organization and follow-through
- Problem-solving
- Communication skills
- Process improvement mindset
- Adaptability and flexibility
- Collaboration and teamwork
- Time management
Success Measures
During the contract period, the successful HR Administrator will:
- Maintain accurate employee records and documentation.
- Ensure timely completion of onboarding and offboarding activities.
- Support audit readiness and compliance initiatives.
- Improve consistency of HR processes and documentation.
- Contribute to process efficiency and automation opportunities.
- Deliver exceptional service to employees, managers, and HR stakeholders.
- Maintain organized, accurate, and secure HR records and repositories.
Position Profile
This role is best suited for an organized, detail-oriented HR professional who enjoys operational work, process management, document administration, compliance support, and employee lifecycle coordination. The successful candidate will thrive in a fast-paced environment, effectively balance multiple priorities, and help ensure HR processes are executed accurately and efficiently.
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
Additional Information
NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for
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