Bilingual Branch Wholesale Product Specialist (Spanish)

This is a Full-Time job
This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Wholesale Product Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Wholesale Product Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Connection … with an inclusive team and commitment to our own and broader communities
Step 1 – Online Application
Step 2 – Digital Interview
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. You'll be able to record and complete your video interview anytime, anywhere!

While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. From retirement to health care, from total well-being to your daily commute—it matters to us.

The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Process sales transactions accurately and consistent with policies and procedures
Tint and mix products, as needed, to customer specifications
Clean store equipment
Must be able to read, write, comprehend, and communicate in English 
Must be able to read, write, comprehend, and communicate in Spanish 
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.

Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation 
If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal 
If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position 
Have at least a High School diploma or GED 
Have at least one (1) year of experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint-related products 
Have previous work experience operating tinting and mixing equipment