Quick overview
Job description
Clearwater Analytics is seeking an IT Support Specialist to troubleshoot employee IT issues, manage hardware, software, and network problems, and maintain SOPs and customer service guidelines. You will handle onboarding/off-boarding, provide productivity demos, and ensure prompt case resolutions with escalation as needed.
Ideal candidates bring 4–5 years in IT support, strong Windows/Office experience, scripting ability, and familiarity with Jira/Confluence.
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