Quick Overview
Work Type
Hybrid
Schedule
Full Time
Level
Mid Senior
Job Description
- About 10-20 years of experience in working in the IT services industry, preferably in practice presales or similar roles
- Design end to end infrastructure from DC and Cloud perspective pertaining to technologies like Servers, Storage, Backup, HCI, Virtualization etc.
- Should have experience of handling span of 100+ FTEs in multiple customer engagements.
- Ability to handle delivery queries / challenges for all technical support opportunities in DC -Platforms Infrastructure domain
- Relationship management with partners, principles/OEM, and hence delivering continuous service and value to customers.
- This role primarily involves customer facing and customer interactions and ability to drive e2e transformation solution, workshop, & presentations
- Coordinate with organization's BDM's, internal service lines, Practices, Account Managers to formulate accurate and timely response.
- Front-end solution design in the areas of DC Transformation & Migration involving Storage systems - SAN & NAS, Servers Infrastructure, Virtualization, Consolidation, HA, DR, ILM, De-Duplication, Data Tiering, Backup, Archival, Private Cloud, Public Cloud and converged / hyper converged platforms.
Skills
Technical Support
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