Why This Role Stands Out
You can make a significant impact by driving the growth and improvement of a live customer-facing AI product, with excellent daily rates and hybrid flexibility. This role is ideal for a product or community-focused professional with experience in conversational AI who thrives on understanding user needs and enhancing customer experiences. Apply now to take on this exciting contract opportunity!
Quick Overview
Job Description
Contract Opportunity: Conversational AI / Product Manager / Community Manager
Location: London 2 days per week in the office
Rate: Up to £500-550 per day
Contract: 6-12 months
IR35: Outside IR35
I'm currently working with an exciting company looking for a product and community-focused professional to support the growth and development of a live customer-facing Conversational AI product.
The product is already live within a mobile app, supporting customers through a Conversational AI helpdesk function. You'll play a key role in helping bring the product to a wider community, understanding user needs and feedback, driving adoption and identifying opportunities to improve the product and overall customer experience.
We're open to candidates from a range of backgrounds, including:
• Product Management / Product Operations/ Community Management / Community Growth
• Previous experience working with Conversational AI, chatbots, AI assistants or similar AI technology
• Experience working with customer-facing digital products /applications, or relevant B2B internal tools used for helpdesk or customer support functions
• Strong understanding of user feedback, product improvement and the customer experience
• Experience helping drive product adoption, engagement or Community growth
• Experience working with or supporting AI products in a live environment
• Comfortable working cross-functionally with Product, AI, customer and community-focused teams
If you have experience working with Conversational AI and are interested in a hands-on contract focused on growing an AI Product, do apply.
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