Program Administrator III

The Remote Patient Monitoring Manager will be responsible for the management of, and assistance with, spearheading the remote monitoring program for the Section of Cardiology. The position will work primarily with the Electrophysiology team, but also with Faculty and Staff throughout the Section that have patients with implanted cardiac devices. The devices to be monitored currently include: Loop Recorders, Pacemakers, Defibrillators (ICD) (which also include the monitoring of patients with Advanced Heart Failure). Management of Holter monitors may be required as well.

This person will coordinate the monitoring of these devices through third party platforms and is responsible for notifying the Cardiology Team promptly if a patient has a transmission that needs attention. At times the Remote Patient Monitoring Manager may be required to call the patient themselves to triage the transmission. The position will consult with the EP Advanced Practice Provider and any Faculty associated with the remote monitoring.

This position will also be responsible for working with the Faculty and Staff of the assigned locations that utilize remote monitoring of cardiac devices to ensure proper follow up of the devices, tracking of all transmissions, follow ups via third party reports or individually created (billable) reports, checking patient insurance through Experian, maintenance of the medical record, creation of visits in either ECW, EPIC or Patient Keeper and charge inputs & batching through IDX.

Minimum Qualification

• Bachelor’s Degree in Public Health or related field.

• Two years of device management or cardiology specialty experience

• Bachelor’s Degree may be supplemented for a minimum of 10 years of related experience

Preferred Qualification

• Master’s Degree in Public Health or related field.

• License Practice Nurse (LPN)

• More than two years of device management or cardiology specialty experience

• Participation in Device Vendor Classes/Courses (i.e. Medtronic/Biotronik/Abbott/St. Jude/Boston Scientific)

• Experience using Electronic Medical Records (EMRs)

• Data management experience.

• Experience interacting with diverse populations and communities.