Technology

Desktop Support Engineer

Stellar Consulting SolutionsFishkill, NY🇺🇸United StatesPosted Sep 23, 2026

Why This Role Stands Out

You'll thrive as a Desktop Support Engineer at Stellar Consulting Solutions, a rapidly growing firm with a stellar reputation, by providing exceptional end-to-end technology support and unlocking employee productivity. This on-site role in Fishkill, NY offers a fantastic opportunity to develop your technical skills within a dynamic environment and contribute to a company dedicated to high ethical standards. Apply now to join their innovative team!

Quick Overview

Seniority

Mid Senior

Work mode

On Site

Location

Fishkill, NY, United States

Posted

19 hours ago

Agile

Job Description

Stellar Consulting Solutions is a boutique business & technology consulting company headquartered in Atlanta, GA. We deliver high quality, agile, and experienced workforce for niche technology projects of any scale. We help forward thinking clients to solve specific problems by understanding their needs and align talent that can move fluidly
to match skill supply and demand on a real-time basis.

Stellar Consulting has a unique combination of technical and digital skills to recruit, engage, and retain qualified talent. We have a stellar reputation for striving to achieve high ethical standards. Our use of Innovative techniques and industry best practices has made us one of the fastest growing boutique firms delivering to enterprise business.

Note: W2 Only
Job Title: Desktop Support Engineer
Location: Fishkill, NY
Duration: 6 Months

This role is onsite in Fishkill, DC, NY, with 5 days onsite attendance required.
There will be two rounds of interviews for this position. The first round will be conducted virtually, and candidates who are shortlisted will be invited to participate in a second-round onsite interview. The onsite interview location, as well as the work location for this role, is Fishkill, NY.
Job Profile Summary:

In this role, you will work in a dynamic, high paced environment focused on ensuring that our employees' end-to-end technology needs are met quickly and efficiently by delivering service that is above and beyond our internal customer's expectations in our: headquarter, stores, regional offices, distribution centers and remote locations. With a Customer Curious mindset, your goal is to enable and unlock our employees' work productivity by providing a consistently high level of service and customer satisfaction to the business. Responsibilities include assessing, diagnosing and resolving technology issues. Must be flexible in supporting our employees on-site and remotely.

Job Description

Provide an exceptional technology experience for our Gap Inc. employees by listening, asking questions, soliciting feedback, assessing and responding appropriately to customer's device hardware and application issues, requests and needs in an efficient and timely manner.
Determines appropriate and alternative solutions from mostly defined procedures and options
Research, diagnose, resolve or escalate technical and procedural issues from multiple service channels using multiple tools and documented processes
Deliver positive customer experience by creating a welcoming environment and providing best in class service through all support channels in person and virtually
Ensure consistency in service quality and capabilities for an overall high level of customer satisfaction
Demonstrate a sound understanding of relevant technologies and application products and understands the customer in a technology support environment.

Additional Job Description

Excellent interpersonal and customer service skills, ability to develop and maintain good relationships with business partners and at all levels of the organization
Learns and applies process and technical knowledge in problem solving with ability to multitask work while keeping stakeholders informed.
Take personal accountability to meet key performance measurements