Sales Development Representative

City Wide Facility Solutions is looking for an experienced Sales Development Representative to drive top-of-funnel growth for our sales team. This is a high-activity, high-impact role: you'll identify and engage businesses within our territory, qualify opportunities, and set appointments that convert into revenue. If you have a proven track record in outbound B2B prospecting and want a role where your output directly drives commission, we'd like to talk.

What you'll do

•     Research and identify businesses that fit City Wide's ideal client profile for janitorial and non-janitorial facility services.

•     Execute 50–100 outbound touches per day across phone and email.

•     Qualify prospects and schedule appointments for our outside sales team, maintaining a consistent pipeline of opportunities.

•     Own data hygiene in our CRM (Microsoft Dynamics): call logs, client records, notes, and scheduled appointments.

•     Build and manage recurring email campaigns and social media outreach through our platforms.

•     Report on activity and results daily, weekly, and monthly.

•     Consistently meet or exceed activity and lead generation targets tied to revenue goals.

•     Follow up with prospects promptly, including requested materials and professional correspondence.

•     2+ years of outbound B2B sales, SDR/BDR, or inside sales experience with a demonstrated record of hitting activity and pipeline targets.

•     Strong cold outreach skills — comfortable and effective on high-volume phone and email prospecting.

•     Proficiency with CRM platforms (Microsoft Dynamics a plus) and disciplined pipeline management habits.

•     Experience running email and social campaigns to generate business interest.

•     Excellent written and verbal communication; organized, self-directed, and rigorous on follow-up.

•     Proficiency in Microsoft Office Suite.

•     Bachelor's degree preferred, or equivalent professional experience.

City Wide Facility Solutions offers a competitive base salary plus commission, along with a health care reimbursement program, PTO, and 401(k). We also offer paid time to support charities of your choice.