Full timeTechnology

Field Technician

LatitudeincPikesville🇺🇸United States

Quick overview

Salary$15 - $20/hr

SeniorityMid Senior

Employment typeFull Time

Work modeOn Site

LocationPikesville, United States

Job description

A well-established, family-owned healthcare technology company is seeking a Field Service Technician to support a growing client base across the Baltimore region. The organization provides personal emergency response systems designed to support seniors and individuals who require in-home safety monitoring.

Key Responsibilities

Install, configure, and service personal emergency response systems in client homes
Reset or replace equipment as needed and ensure devices are functioning properly
Provide friendly and patient support to seniors and individuals with disabilities
Troubleshoot basic device issues and respond to service requests
Maintain professional communication with clients and internal staff
Occasionally assist with training or supporting technicians in other regions (travel expenses covered)
Respond to equipment-related service calls when scheduled

Qualifications

Reliable personal vehicle and willingness to travel within the Baltimore region
Comfortable driving to service locations, including occasional longer trips (up to 2–3 hours round trip)
Strong communication and customer service skills
Professional, dependable, and comfortable working with seniors in their homes
Ability to work independently and manage appointments efficiently
Basic technical comfort with electronic devices (training provided)

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