Quick overview
Job description
LSH Auto is a premium automotive retailer and a leading Mercedes-Benz dealership, offering new and used vehicles alongside comprehensive aftersales services. We are focused on delivering a high standard of service at every stage of the customer journey, combining product expertise with a customer-first approach that reflects the expectations of a premium brand.
In this role, you will play an important part in shaping the buying experience for customers considering their next vehicle. You will act as a trusted point of contact throughout the sales journey, helping customers make informed decisions while contributing to the commercial success of the showroom through a professional, relationship-led approach.
Hours - 40
Salary - £27,010 plus uncapped OTE Bonus, plus company car
Responsibilities
- Guide customers through the new car sales journey from initial enquiry through to vehicle handover.
- Build strong customer relationships and deliver an exceptional premium showroom experience.
- Demonstrate vehicle features, arrange test drives, and recommend suitable models.
- Negotiate pricing and finance options while achieving agreed sales targets.
- Maintain accurate CRM records and follow up leads to convert opportunities into sales.
- At least 2 years of automotive sales experience in a dealership.
- Track record of meeting or exceeding vehicle sales targets.
- Experience using dealership CRM systems with disciplined customer follow-up.
- Experience negotiating finance options and part-exchange discussions in automotive retail sales.
- A valid UK driving licence.
- Eligibility to work in the UK.
- Availability to work some weekends.
- Colleague Referral Scheme (£500 - £1000)
- A range of Mercedes-Benz training and leadership programmes
- Platinum Plus Rewards Scheme
- Colleague Car Purchase Scheme
- Eye care vouchers
- Life assurance (4 x annual salary)
- 31 days holiday (including bank holidays), rising to 38 days with length of service
- Wellbeing support
- Company pension
- Full uniform provided
- On-site gym