Business Manager

About Fizz Facial Bar

At Fizz Facial Bar, we're redefining skin care by making high-quality, customized facials accessible, affordable, and easy to fit into any schedule. We believe healthy skin shouldn't be reserved for special occasions or multi-hour spa days. Our modern, express facial bars combine professional-grade esthetic services with a fun, welcoming, and fast-paced environment.

We specialize in targeted, results-driven treatments-from deep cleansing and hydrodermabrasion to custom serums and LED light therapy-delivered in 40-minute sessions that leave our clients glowing.

About the role

Fizz Facial Bar is looking for a Business Manager to run the day-to-day of our location and lead a team that's passionate about skin health and client experience. If you love building culture, coaching people, and keeping a fast-paced beauty business running smoothly, this is your role.

What you'll do

• Own daily, weekly, monthly, and quarterly operations for the location
• Recruit, hire, train, and coach estheticians and front desk sales staff
• Manage scheduling, call-ins, and coverage
• Handle inventory, ordering, and vendor/HQ communication
• Resolve client and member concerns with professionalism
• Oversee cash handling, deposits, and bill payment
• Drive membership sales and hold the team accountable to membership goals
• Lead morning huddles, team meetings, and ongoing training
• Support marketing efforts including social media and community outreach
• Serve as a keyholder with access to sensitive business information

What we're looking for

• Licensed Esthetician or Cosmetologist preferred
• Prior management or supervisory experience, ideally in spa, salon, or retail
• Strong communication and conflict-resolution skills
• Sales-minded - comfortable driving and coaching toward membership goals
• Comfortable with basic bookkeeping, inventory, and scheduling systems
• Available for a full-time schedule including weekend rotation (40-45 hrs/week)
• High integrity - this role has access to passwords and proprietary business information

Qualifications

• 2+ years of management or supervisory experience, preferably in spa, salon, beauty, wellness, or retail.
• Strong leadership skills with the ability to motivate teams, manage performance, and hold employees accountable.
• Demonstrated success driving sales, membership conversions, and overall business performance.
• Excellent communication, organization, problem-solving, and conflict-resolution skills.
• Ability to manage competing priorities in a fast-paced, client-focused environment.
• Ability to work day, evening, and weekend shifts as the business demands.

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