Service Technician I

Service Technician I | Earth City, MO, United States | On-site

This employer is a world-leading provider of integrated security solutions, protecting and optimizing businesses across the globe through a connected ecosystem of health, safety, and security services. With a strong commitment to an unparalleled client experience and a global team of dedicated professionals, they offer a comprehensive portfolio of advanced security systems.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues individually and collaboratively within a team.
• Execute preventative maintenance tasks to maximize system availability and identify faults.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications accurately using a digital change control system.
• Conduct pre-deployment testing for upgrades and major modifications, and perform on-site installations.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low-voltage equipment.
• Strong knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Working knowledge of network communications and IP addressing.
• Excellent problem-solving, analytical, time management, and communication skills.
• A positive attitude and strong work ethic are essential.

What's On Offer

• Paid company training and educational assistance.
• Comprehensive benefits package including medical, dental, vision, and life insurance.
• 401K with a generous company match and paid time off (vacation, holiday, sick).
• Company vehicle, laptop, and cell phone provided, along with employee discounts.

Apply via Haystack today!