Inbound Sales Executive

Inbound Sales Executive

Birmingham

£30,000-£35,000 p.a. + uncapped commission

• Do you enjoy helping customers find the right solution?
• Are you confident converting enquiries into long-term customer relationships?
• Would you thrive in a supportive sales environment focused on customer experience and conversion?

The Company:

ER Recruitment are delighted to be working with a well-established and growing organisation with an excellent reputation for customer service and employee development. Due to continued expansion, they are looking to recruit an Inbound Sales Executive to join their successful Birmingham team.

This is a fantastic opportunity for someone who enjoys speaking with customers, understanding their requirements, and guiding them towards the right solution.

Role & Responsibilities of the Inbound Sales Executive:

• Handle inbound customer enquiries via telephone and email.
• Build rapport and understand customer requirements.
• Recommend suitable products and services based on customer needs.
• Convert enquiries into sales while delivering an excellent customer experience.
• Follow up quotations and warm opportunities to maximise conversion rates.
• Maintain accurate customer records using CRM systems.
• Achieve individual and team sales targets and KPIs.
• Develop long-term customer relationships to encourage repeat business.

About You as the Inbound Sales Executive:

• Previous experience in inbound sales, customer service, account management or telesales.
• A professional and engaging telephone manner.
• Strong relationship-building and listening skills.
• Customer-focused with the ability to identify sales opportunities.
• Organised with good attention to detail.
• Comfortable using CRM systems and Microsoft Office.

Additional Benefits:

• Uncapped commission structure.
• Structured induction and ongoing training.
• Excellent career progression opportunities.
• Friendly and collaborative working environment.
• Comprehensive employee benefits package.

Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise.

While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion.

We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details.

We look forward to hearing from you.