Why this role stands out
This Night Manager role offers significant growth potential into account management and operations leadership, with competitive hourly pay and comprehensive benefits. You will thrive here if you possess strong people-management skills and a background in facilities or janitorial services, enjoying the opportunity to build relationships and ensure client satisfaction. Apply today to take your career to the next level!
Quick overview
Job description
The Night Manager oversees contract compliance for our designated building maintenance accounts in the Burlington area and manages the working relationship between City Wide and our independent cleaning contractors. This is a full-time, evening/overnight shift position ideal for someone with strong people-management skills and a background in facilities or janitorial services.
Key responsibilities:
- Build and maintain strong working relationships with independent contractors by communicating client priorities and collaborating on solutions.
- Review scope-of-work documents and conduct quality inspections to retain existing accounts and support new business growth.
- Send nightly recap reports and escalate urgent issues to the Facility Services Manager.
- Handle customer complaints, new account start-ups, and special client requests.
- Enforce company policies on cleaning standards, tools, and equipment use.
- High school diploma or equivalent; additional experience in commercial janitorial or facilities services is a plus.
- Prior supervisory experience, including coaching, motivating, and leading a team across multiple sites.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Comfortable with regular local travel between client sites; valid driver's license and reliable vehicle recommended.
- Ability to lift up to 25 pounds and remain on your feet for extended periods during site visits.
- Pay: $21.00 per hour
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Car and phone allowance
- Opportunities to grow into account management or operations leadership
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