Technology Business Management (TBM) Business Analyst

Technology Business Management (TBM) Business Analyst

This is a 37.5 hour work week.

An in person interview is required for this position.
Contract Length: 12 months
Location: New York, NY or Jamaica, NY
Work Setup: Hybrid 3 days on-site (or more as needed), 2 days remote
Important: Candidates must live within commuting distance of New York City.

The organization is seeking an experienced Technology Business Management (TBM) Business Analyst to support expense transparency across the IT landscape. This is a business-focused, non-technical role centered on financial transparency, cost allocation, reporting, and collaboration with IT, Finance, and business stakeholders.

Technology Business Management (TBM) Business Analyst Responsibilities

• Lead TBM Expense Transparency activities across IT divisions, ensuring consistent financial reporting, allocation logic, and cost modeling.
• Develop, maintain, and refine TBM financial models, including cost allocations, service tower mappings, and run/innovate categorization.
• Partner with Service Owners to validate financial inputs, align cost structures, and identify IT expense drivers.
• Maintain reporting used to communicate spend insights and financial trends to stakeholders.
• Validate, enhance, and update TBM allocation methodologies.
• Improve reporting accuracy and defensibility by refining data sources, mapping logic, allocation rules, and cost-modeling assumptions.

Technology Business Management (TBM) Business Analyst Required Qualifications

• 13 years of experience in Technology Business Management (TBM), IT financial management, cost transparency, IT billing, or chargeback principles.
• Strong knowledge of budgeting and forecasting, cost allocation, and financial reporting/analysis.
• Advanced Microsoft Excel skills, including data modeling, complex formulas, pivoting, automation, and scenario analysis.
• Ability to translate complex financial data into meaningful insights for non-financial audiences.
• Strong collaboration skills across IT, Finance, and business teams.

Technology Business Management (TBM) Business Analyst Additional Qualifications

• Familiarity with TBM tools, cost modeling, allocation methodologies, and Power BI reporting.
• Experience with ServiceNow, including ITFM, CMDB, APM, service taxonomy, or request/asset workflows.
• Experience with PeopleSoft Financials or similar ERP platforms.
• Previous experience supporting MTA organizations is a plus.

Technology Business Management (TBM) Business Analyst Ideal Profile

The ideal candidate is analytical, detail-oriented, and comfortable working with large financial datasets and evolving TBM frameworks. Candidates should be effective communicators who can manage competing priorities independently and deliver high-quality work in a fast-paced environment.

We look forward to reviewing your application!
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