Quick Overview
Job Description
Principal Product Manager
Washington, DC (On-site)
Employment Type:
Contract (W2 through ZipStaff — No C2C or 1099)
ZipStaff is seeking a
Principal Product Manager to own mission-critical products for a major passenger-rail / transportation organization in Washington, DC. You will lead
Rail Incident Management, Service Recovery, and Disruption Operations
— strategy, roadmap, and value delivery across operations, technology, and executive stakeholders. Act as the primary liaison among rail operations, customer experience, technology, and executive leadership.
Prioritize investment and backlog by operational risk, customer impact, business value, and regulatory alignment. Work with Agile / SAFe teams across interdependent workstreams. Set product decision frameworks, manage dependencies, and stay aligned to safety, regulatory, and operational policy. Lead discovery with field staff and operational control centers; Use data, customer feedback, and performance metrics to improve product and operational resilience. Brief executives on strategy, progress, dependencies, risks, and ROI.
Experience with incident management, service recovery, and service-continuity platforms.
~ Proven work in
Agile and SAFe
, managing cross-team dependencies without direct authority.
~ Advanced use of
Jira Align, Confluence, Visio, Figma, and Microsoft Office.
~ Bachelor’s in Business, IT, Engineering, or equivalent experience
~ Ability to work on-site in Washington, DC.
~ Transportation, logistics, or operational-platform product experience. PMP. ZipStaff partners with leading organizations to connect skilled product leaders with high-impact contract opportunities.
We focus on quality matches and long-term success. To apply
, please submit your resume highlighting principal-level product ownership, incident/service-recovery platforms, and SAFe delivery.
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