Assistant Centre Manager

HiQ Tyres & Autocare has an exciting new opportunity for an Assistant Centre Manager to join the team in our Erdington Centre. The role is offered on a full-time permanent basis, Monday – Friday 8:30am – 5:30pm – half a day finish on a Saturday, with salary depending on experience.

What you will be doing as an Assistant Centre Manager:

• Leading and training the team to provide excellent customer service

• Ensuring the team is effective and productive

• Working with the team, peers, and store manager to improve the business

• Maximising profit and turnover

• Assist the store’s manager with costs, margins and cash collection

• Planning to deliver KPIs and empowering the team to deliver

• Planning key merchandising activity in a timely manner and ensuring stock management routines are in place

• Building relationships with customers and local traders

• Proactive interactions with customers

• Supporting the store manager to ensure all store colleagues are adhering to health and safety policies and procedures

• Carry out MOT inspection to defined standards

• To carry out administration duties as required within the store.

• To undertake any additional duties (within reason) for the efficient running of the Store.

What you will need:

• MOT certification class 4 or above

• MOT Testing and Mechanic experience

• Experience within the retail sector with a minimum of 2 years' supervisory experience

• Passionate about improving performance and sales, and delivering a high standard of customer service

• Able to build positive and effective professional relationships

• Experience within a in a fast-fit car centre or a recognised vehicle franchise dealership.

• Strong mechanical knowledge with hands-on experience using hand tools and power tools.

Benefits for working with us:

• Uncapped monthly bonus structure.

• Training courses for EV & Hybrid, MOT Testing License, and REACT Training.

• Company Sick Pay.

• Refer a friend scheme.

HiQ Tyres & Autocare is owned by Goodyear, a well-known and respected brand in the automotive industry. As we continue to expand our retail stores, we offer job security, career progression, and a brand you can be proud to work for.

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