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Epic Application Support Engineer (Ambulatory & Bones)

Egnite HR LLCLos Angeles, CA🇺🇸United StatesPosted Oct 13, 2026

Why This Role Stands Out

This hybrid role offers a fantastic opportunity to grow your expertise in Epic Ambulatory and Bones applications within a reputable managed services environment. You'll thrive if you're a mid-senior level professional eager to contribute to a dynamic team and enhance healthcare technology. Apply now to leverage your skills and advance your career!

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
Los Angeles, CA, United States
Posted
1 week ago

Job Description

Job Description:

We are seeking an experienced Epic Application Support Engineer to support, maintain, and optimize Epic Ambulatory and Epic Bones applications within a healthcare Application Managed Services (AMS) environment.

 

Key Responsibilities:

  • Troubleshoot and resolve complex application issues across Epic Ambulatory and Epic Bones modules.
  • Perform Epic system configurations, updates, maintenance, and optimization.
  • Provide Tier 2 and Tier 3 application support while meeting SLA requirements.
  • Collaborate with cross-functional teams to improve clinical workflows and resolve technical issues.
  • Document system configurations, incident resolutions, and standard operating procedures.
  • Work with client stakeholders to gather requirements and implement application enhancements.
  • Ensure application stability, availability, and operational efficiency.

Required Qualifications:

  • 3+ years of hands-on experience with Epic Ambulatory, including system builds and application support.
  • 2+ years of experience supporting and configuring the Epic Bones module.
  • 3+ years of experience in enterprise healthcare application support and technical troubleshooting.
  • Epic Ambulatory certification or equivalent hands-on expertise.
  • Strong knowledge of Epic EHR maintenance, configuration, and clinical workflows.
  • Ability to work onsite or in a hybrid setup aligned with Los Angeles office requirements.

 

Preferred Qualifications:

  • Experience in Application Managed Services (AMS) delivery.
  • Exposure to additional Epic clinical modules and EHR integrations.
  • Familiarity with ITIL processes and incident management systems.
  • Strong client-facing communication and problem-solving skills.
  • Prior Accenture or consulting experience

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