Quick Overview
Job Description
The Director of Sales is responsible for leading, developing, and executing the sales strategy to drive profitable revenue growth. This role provides strategic and operational leadership to outside sales, inside sales, and customer service functions, ensuring alignment with company goals, margin expectations, and customer experience standards.
The Director of Sales balances growth, pricing discipline, talent development, and cross-functional collaboration, while maintaining clear accountability for results.
Sales Strategy & Leadership
- Develop and execute a comprehensive sales strategy aligned with company growth, margin, and market objectives.
- Establish annual and long-range sales plans, targets, and forecasts.
- Translate corporate objectives into actionable sales initiatives across regions, territories, and customer segments.
- Lead change management initiatives to improve sales effectiveness and scalability.
- Build a high-performance sales culture focused on accountability, professionalism, and continuous improvement.
- Recruit, onboard, and retain top sales talent.
- Conduct regular performance reviews and coaching sessions.
- Own revenue growth and gross margin performance across the sales organization.
- Partner with Finance and Operations to optimize deal structure and cost-to-serve.
- Customer & Market Management
- Oversee customer segmentation and coverage models (outside sales, inside sales, house accounts).
- Personally manage or support key strategic and national accounts as needed.
- Strengthen customer relationships and retention through proactive engagement and service alignment.
- Monitor market trends, competitive activity, and customers’ needs to adjust strategy accordingly.
- Drive accurate forecasting, pipeline management, and sales reporting.
- Utilize CRM and analytics to improve visibility, accountability, and decision-making.
- Establish and monitor KPIs related to sales activity, conversion, customer retention, and profitability.
- Align sales initiatives with operational capacity and service expectations.
- Financial and margin acumen
- Customer-centric mindset
- Data-driven decision-making
- Bachelor’s degree in business, Marketing, or related field (MBA preferred).
- 8–12+ years of progressive sales leadership experience, preferably in B2B distribution, wholesale, or industrial markets.
- Proven track record driving profitable growth and leading sales teams.
- Strong understanding of pricing strategy, margin management, and customer segmentation.
- Experience managing both outside sales and inside sales/customer service functions.
- Proficiency with CRM systems and sales analytics.
- Office and warehouse environments
- Must have ability and willingness to travel 50% to meet business needs.
- This job regularly requires verbal communication of detailed information to others either by phone or in person
- Medical, Dental, Vision, Life, Voluntary Life, Long and Short-Term Disability, Hospitalization, Critical Illness, Accident and Pet Insurance
Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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