Site Reliability Engineer

Genesis10 is currently seeking a Site Reliability Engineer - Hybrid for a 12+ month contract position with a Global Financial Institution located in Charlotte, NC, Plano, TX, or Jersey City, NJ. This role requires 3 days onsite per week.
This position is responsible for the reliability and support of the enterprise Container Platform, both on-premise and in external clouds such as Azure, AWS, and Google. The ideal candidate will monitor and troubleshoot the platform, perform deep dives into systemic issues, and identify opportunities to improve automation and operational excellence.
Responsibilities:

• Monitor and troubleshoot Container platform (OpenShift), Rancher (RKE) and Azure (AKS) environment performance issues, connectivity issues, and security issues
• Perform deep dives into systemic and latent reliability issues, including incident and problem management
• Identify, analyze, and resolve infrastructure vulnerabilities and application deployment issues
• Perform blameless RCA and partner with engineering and operation teams to roll out fixes
• Manage application onboarding and provide troubleshooting support through the lifecycle of applications
• Identify and drive opportunities to improve automation to reduce TOIL and improve operational excellence
• Partner with risk and compliance teams to implement controls and remediate vulnerabilities
• Ensure resiliency during implementation and identify/fix resiliency problems by collaborating with engineering teams
• Act as a key stakeholder in the design of cloud services, working with Architecture, engineering, and product teams
• Participate in 24x7 on-call coverage in a follow-the-sun model

Requirements:

• BS/MS degree in Computer Science or a related technical field
• Minimum 5+ years of hands-on experience supporting Kubernetes, OpenShift, RKE, or EKS Container platforms
• Experience with Python, Ansible, Golang, and shell scripting
• Strong experience in major services related to Compute, Storage, Network, and Security
• Experience with monitoring tools like Prometheus and Dynatrace, as well as cloud-native tools like Azure Monitor and Log Analytics
• Strong understanding of complex IAM infrastructure, including Active Directory, Azure AD, and SSO solutions
• Advanced knowledge of Linux OS, DNS, DHCP, Kerberos, and Windows Authentication
• Experience with CI/CD tools such as Git/Jenkins and GitOps models
• Excellent understanding of Linux/Windows operating systems administration
• Experience in Container security and vulnerability remediation
• Systematic problem-solving approach, sense of ownership, and drive
• Excellent interpersonal, organizational, and communication skills

Desired skills:

• Kubernetes, OpenShift, or Terraform certifications are a plus
• Experience in OpenShift, RKE, and CSP Kubernetes services such as AKS and EKS
• Experience in Terraform, ArgoCD, Tekton, and K-native technologies
• Experience in agile deployment methodologies (GitOps)
• Knowledge of various container runtimes
• Familiarity with the operator deployment pattern
• Experience working in a highly available multi-datacenter environment
• Experience working with monitoring tools such as Prometheus, Splunk, Dynatrace, or Sysdig
• Understanding of cost management, inventory management, and FinOps models

Pay range: $60.00 - $68.00 per hour
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply!
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.