Commercial Director

WHO WE ARE

LandTech helps over 1,500 property professionals, including the UK’s biggest developers, find and secure land. We’re now building an AI-powered platform that covers the whole journey from site-finding through to planning, and we’re looking for a leader to drive our next stage of growth.

THE ROLE
You’ll lead our New Business and Customer Success teams, reporting directly to the CEO. Your mandate: grow new business fast and keep customers growing with us. It’s a senior role, but a hands-on one: you’ll be in deals and in the detail.

WHAT YOU WILL OWN

• New business growth. Lead mid-market and enterprise SaaS deal cycles, and raise the bar on discovery, demos, objection handling and pricing across the team.
• Retention and expansion. Find the real drivers of churn and build the processes that push net revenue retention up.
• How the teams operate. Own the playbooks, rituals and scorecards that let New Business and Customer Success scale and perform consistently.
• Pace and energy. Bring urgency to pipeline management and coaching, and set the tone for the whole commercial team.

WHAT SUCCESS LOOKS LIKE IN 12 MONTHS

• New Business and Customer Success teams that are high-performing and energised, running on documented playbooks, weekly rituals and regular call reviews
• 3x pipeline coverage against the new-business target
• Monthly churn below 3%
• Net revenue retention (NRR) of 110%+

• Personal track record closing B2B SaaS mid-market and enterprise deals, with lived experience of discovery, demos, objection handling, and pricing
• Direct experience diagnosing and improving customer retention, with a specific example of what changed and the impact it had
• Has built a high-performing commercial team, including the rituals, playbooks, and scorecards installed, and the results they drove
• UK property sector sales literacy: sold into UK property professionals, land teams, planners, property developers, or a closely adjacent regulated, process-driven buyer group
• Experience scaling or repositioning an existing commercial function
• Understanding of UK SMB and mid-market buying motions, not purely enterprise-led cycles
• Operates with visible urgency and presence in pipeline management and coaching cadence

• Competitive Salary + Company Equity Scheme: £135,000–£150,000, depending on experience. OTE up to £250k
• Remote-First Flexible Working
• Private Health and Dental Insurance (with the option to add dependants)
• Pension Scheme (company contributions increasing with tenure)
• Group Life Assurance of 4 x Salary
• 27 days Paid Holiday (plus bank holidays)
• £500 Growth Fund
• £200 Remote Working Fund
• Flexible Bank Holidays + Unlimited Unpaid Holidays
• Company Away Days + Volunteer Charity Day
• Reward and Recognition Programme
• Anniversary Awards

LandTech is committed to upholding a diverse, inclusive, equitable and innovative working environment. We believe that creativity thrives when people with dynamic perspectives, different backgrounds, and unique experiences come together to work cohesively. We strive to create a workplace where everyone feels valued, respected, and empowered to reach their full potential. All employment decisions are based solely on merit, qualifications, and according to business needs.