Billing Operations Consultant

RESPONSIBILITIES

Kforce has a client in Houston, TX that is seeking a Billing Operations Consultant.

Summary

The primary focus of this role will be owning the commissions reporting process, supporting Illinois market billing operations, and assisting with pricing file submissions and site maintenance.

Primary Responsibilities

• Own and manage the end-to-end commissions reporting process, ensuring accuracy, timely completion, and identifying opportunities for improvement and efficiency
• Submit pricing files to utilities as required
• Perform pricing updates on applicable sites to ensure rates remain current and accurate
• Perform AR review of account balances for the IL market external Bill Ready process
• Monitor and resolve check rejections for IL Bill Ready files
• Review daily usage-not-billing reports to identify and address unbilled accounts
• Identify, troubleshoot, and resolve billing errors across systems

Additional Responsibilities

• Validate external Rate Ready shadow billing reports against internal system data for accuracy
• Review and work exception reports generated from the billing system
• Assist with payment posting functions
• Assist with month-to-month utility reconciliation
• Assist with rerate analysis as needed
• Assist the accounting team with reporting, tax reports, and reconciliation
• Assist vendor invoicing as needed
• Respond to customer billing inquiries in a timely and accurate manner
• Work batch log exceptions (EDI) for billing items not posted
• Support mail review and other daily operational tasks
• Assist with additional billing and operational needs as they arise
• Provide support with complaint handling and TPV call reviews as needed

REQUIREMENTS:

• Experience in billing operations, accounts receivable, or a related field
• Proficiency in Excel, including pivot tables, formulas, and data analysis; Additional skills such as macros are a plus
• Strong analytical and problem-solving skills with the ability to identify process improvement opportunities
• Strong attention to detail
• Strong communication skills for cross-functional collaboration and customer interaction
• Experience in the utilities or energy industry is a plus but not required

We are looking for a motivated and detail-oriented Billing Operations Consultant to support a wide range of billing and operational functions across the Illinois market and other markets. The ideal candidate is organized, analytical, and comfortable working in a fast-paced environment where accuracy and follow-through are essential.
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

You will always have the right to cease communicating via text by using key words such as STOP.