Inside Sales Representative

Job Description
Job Description
Position: Inside Sales & Customer Support Representative
Location: Bradenton, FL (On-site)
Industry: Industrial Equipment Manufacturing
Position Overview
A growing industrial equipment manufacturer is seeking an Inside Sales & Customer Support Representative to support both sales operations and internal customer communication. This role serves as a key link between customers, sales, engineering, and operations, ensuring timely responses, accurate information, and a smooth experience throughout the sales and support process.
This position is ideal for someone who enjoys balancing sales support with customer service, thrives in a technical environment, and takes pride in being reliable, organized, and responsive.

Key Responsibilities
Respond to inbound customer inquiries related to sales, pricing, lead times, and general product information
Support inside sales activities including lead qualification, quote preparation, and follow-up
Act as an internal point of contact for customer questions, coordinating with engineering, service, and operations teams
Assist outside sales representatives by preparing documentation, tracking opportunities, and maintaining CRM records
Support order processing, status updates, and customer communications from order through delivery
Maintain accurate records and ensure timely follow-up on open items
Develop a working knowledge of the company’s equipment, applications, and customer use cases
Qualifications
2+ years of experience in inside sales, customer support, or a related customer-facing role
Experience in manufacturing, industrial equipment, or technical products preferred
Strong communication skills with the ability to explain technical information clearly
Highly organized with strong attention to detail and follow-through
Comfortable working in CRM systems and standard business software
Ability to manage multiple priorities in a fast-paced, team-oriented environment

What We Offer
Competitive compensation based on experience
Stable, growth-oriented manufacturing environment
Long-term career development opportunities
Professional, collaborative team culture
On-site role based in Bradenton, Florida - Close to the Tampa area.
How to Apply
Qualified candidates are encouraged to apply through LinkedIn. All applications will be handled confidentially.