Inside Sales Representative

Job Description
Job Description
Now Hiring: Inside Sales Representative
Your PVF Sales Expertise Could Be the Perfect Fit!

About Us

Be part of something exciting at Porter Pipe & Supply! This position is based in Addison, IL, at our headquarters, where you will join a thriving team. As a member of our Inside Sales Team, you’ll play a pivotal role in maintaining our culture of customer service excellence. Our Inside Sales Representatives are required to have strong sales and customer service experience within the PVF/plumbing industry, with a focus on building relationships, delivering timely solutions, and supporting our outside sales team.

At Porter Pipe & Supply,
CULTURE IS EVERYTHING
, and our mission is at the heart of all we do:
Through faith in God, we are dedicated to ridiculously good service, honesty, and integrity in all we do. A positive attitude and attention to detail will ensure complete customer satisfaction. What You’ll Bring:
High school diploma or GED required; bachelor’s degree preferred.
5+ years of sales experience in the commercial PVF/plumbing industry preferred. Proven customer service experience. What We’re Looking For:
Strong organizational skills and attention to detail.

Ability to build rapport with both internal and external customers. A positive attitude with the ability to work independently and collaboratively. Strong mathematical aptitude and analytical thinking. Ability to prioritize multiple tasks and manage time effectively. Proficiency with Microsoft Office and general computer skills. Excellent written, verbal, and phone communication skills. Service-minded approach in every customer interaction. What You’ll Do:
Provide quotes to customers based on technical product specifications.

Support the Outside Sales team through timely quotations and efficient order processing. Handle inbound customer calls and resolve inquiries with professionalism. Follow up on orders, expedite when necessary, and ensure complete customer satisfaction. Collaborate with management, vendors, and purchasing to meet customer needs. Monitor and address backorders in a timely manner. Close sales directly and in partnership with the Outside Sales team. Coordinate quotations and sales orders through company software (SX & TWL). Market and promote the company’s service offerings.

Assist with counter, warehouse, and will-call support as needed. Why Join Porter Pipe? Be Part of Something Bigge r: Join the Inside Sales team in Addison and help drive sales growth by building lasting customer relationships and delivering exceptional service.

Professional Growth

We invest in our team members, providing opportunities for learning and development in the PVF/plumbing industry.

Collaborative Culture

Work in an environment where respect, teamwork, and support are at the forefront.

Competitive Benefits

Enjoy a competitive salary, benefits package, and opportunities for career advancement.

Physical Demands

Frequent sitting, standing, and walking.
Ability to communicate effectively in person and over the phone.
Ability to work at a computer for extended periods.
Apply Today!
Don’t just take our word for it—learn more about who we are at If you’re ready to bring your sales-driven skills and make your mark, we want to hear from you!
Join the Porter Pipe & Supply family and grow with us in Addison, IL!